Please note: Orders placed in October can take an extra day to ship out due to the busy Halloween season. Express orders do get priority over standard shipments.
We ship from our warehouse in North Carolina. The estimated transit time within the lower 48 states is 1 to 3 business days, depending on the shipping method and destination.
For orders shipped out in December, we will ship within 24 hours. However, delivery times are not guaranteed because of the shipping companies who tend to be backed up with the volume of packages and cannot guarantee delivery. Order those Christmas items EARLY!!!
SHIPPING OUTSIDE THE CONTINENTAL US & TO MILITARY BASES:
We ship worldwide via USPS Priority & Express Mail® International or UPS Worldwide Expedited and express for bigger items.
We will be not responsible for any import duty or taxes (GST) due upon delivery and packages delayed by customs. Delivery times are generally very accurate but are not guaranteed.
-TO MILITARY BASES:
We ship to APO and FPO addresses via US Priority Mail. Those packages are sent out via US Post Office Priority Mail to your APO or FPO address. Delivery time after that depends on the military. Next-day and second-day delivery are not available for APO & FPO addresses.
GENERAL SHIPPING TERMS & POLICIES:
All charges labeled as "shipping" are to mean the shipping and handling fee. Completing an order on our website means that you agree to our terms, conditions, and prices. Before calling, please review our policies. When you place an order with us over the phone, e-mail, or through the mail, you also agree to our terms, conditions, and prices.
Shipping charges are subject to change due to size, weight, and desired speed of delivery.
We will make every effort to get your package delivered to you in a reasonable timeframe. However, TheCostumeKing.com cannot be held responsible for delays in shipping for any reason. We are not liable for any package once it has been picked up from our location by a shipping company.
Upon purchase, the customer assumes all liability in the use, misuse, or handling of any product and will not hold TheCostumeking.com employees or owners liable for any reason.
CARRIER SHIPMENT DELAYS, PACKAGE LOST OR STOLEN:
In the case that your shipment is delayed, lost in transit, or stolen on the porch, You are responsible to file the claim with the carrier. We are not responsible for the package once it transfers to the carrier, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages.